Archive for the ‘Online Strategy’ Category
March 5th, 2009. Posted by kyle
You may have noticed an increase in articles from me about Email Marketing lately. Other than it being one of my online areas of specialty, it’s also one of the lowest-cost / highest-return forms of marketing (online or offline); and with my background in wholesale and retail, show me something with such impressive returns from such a small outlay, and I can’t help but get excited!
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Posted in Business Practice, Customer Service, Design, Ecommerce, Email Marketing, Online Strategy, Online Tools | No Comments »
February 25th, 2009. Posted by kyle
According to research released today, interesting changes in online buying habits suggest retailers have a growing influence on consumer’s online purchase decisions.
Compared to a similar study in 2004, shoppers are starting their online search with fewer decisions made in advance.
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Posted in Business Practice, Ecommerce, News, Online Strategy, Online Tools, Persuasion, Quotes | No Comments »
February 24th, 2009. Posted by kyle
A recent survey by US marketing company Epsilon, found 67% of consumers surveyed purchased products offline as a result of receiving an email, and 50% said that getting a company’s email means they are more likely to purchase either online or offline.
The study explored the impact of email marketing on purchasing behaviour and consumer loyalty.
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Posted in Customer Service, Ecommerce, Email Marketing, News, Online Strategy, Online Tools | 1 Comment »
February 22nd, 2009. Posted by kyle
With 2008 now behind us, we decided to start 2009 by putting all our online experts in one room.
They survived each other, and the result is our top picks for the hottest online trends for the year ahead…
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Posted in Business Practice, Customer Service, Ecommerce, Online Strategy, Online Tools, Persuasion, Screencast | No Comments »
February 22nd, 2009. Posted by kyle
Ferrets (the kind with fur) were banned in NZ a few years ago, much to the disgust of lovers of these unique pets.
Now that Ferrit has followed in the footsteps of its furry namesake, instead of disgust, Ferrit users seem altogether unsurprised (in fact, many seem downright pleased to see Telecom fail).
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Posted in Business Practice, Customer Service, Design, Ecommerce, News, Online Strategy, Persuasion | No Comments »
February 18th, 2009. Posted by kyle
A new Forrester Research Inc. study has found in-store pickups of online orders are gaining favour with consumers. Clever retailers have noted this trend with more and more now offering their website shoppers the option of pickup from their bricks-and-mortar stores.
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Posted in Business Practice, Customer Service, Ecommerce, News, Online Strategy, Persuasion | No Comments »
February 10th, 2009. Posted by kyle
Some of these tools have been around for years, some are quite new. It seems almost daily I come across more tools that share and mash up multiple data feeds to give interesting competitive intelligence. I’m sure our friends over at Hitwise are getting more and more nervous as companies like Google provide more free information to the public.
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Posted in Business Practice, Online Strategy, Online Tools | No Comments »
December 30th, 2008. Posted by Greg
My article in November spoke of a large Retailer resisting the common sense approach to investing more on their website instead of classical advertising mediums (i.e. Print, Radio).
Every time I have another example of a large prominent New Zealand Brand and/or Retailer exhibiting resistance and/or ignorance to growing focus in their online channel, I will document their story under the title of ”Lead a horse to water”.
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Posted in Business Practice, Improving Conversion, Landing Page Optimisation, Online Strategy, Pay Per Click | No Comments »
November 26th, 2008. Posted by kyle
Is your company a kit-set?
Did you flick through a catalogue, pick a business that was close to what you want, then turn it into a success overnight? Of course not.
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Posted in Business Practice, Customer Service, Design, Ecommerce, Online Strategy, Persuasion | No Comments »
November 10th, 2008. Posted by Mark
Research has been conducted in September 2008 about ‘What 3 internet marketing tactics will you emphasize most in the next 6 months?’
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Posted in Calls to Action, Ecommerce, Online Strategy, Shopping Carts, Web Analytics | 1 Comment »