Archive for the ‘Google Analytics’ Category

Google Analytics and Continuous Improvement

March 11th, 2010. Posted by Greg

I had a potential new client call me the other day wanting to lift the financial performance of his existing site.  He doesn’t want a new website due to not having access to capital expenditure, but has room in his operational budget to set aside for monthly improvements to the existing site.  (Exceed Online often works on existing websites and endorses this approach when capital investment is not available). 

When reviewing the website to determine if Exceed could help, he told me the site is organically superior due to all the traffic he receives each month (apparently his site receives 20,000 unique visitors each month).  This conclusion came from him viewing the AW stats package which came with the website.  AW stats, good times, good times. 

My reply:

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Sticking to the basics

May 22nd, 2009. Posted by Greg

I had a potential new client come and visit, wanting a new website.  They came with all kinds of functionality requests clearly listing all the “bells and whistles”.  It was funny to listen to this person list a large number of technology tools, many of which contradicted what they wanted their online business to achieve.  I thought about this conversation and realised it’s not their fault! 

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Building “Connectedness” - Keeping in Touch With Your Customers

March 7th, 2009. Posted by Greg

Lego connected

The process of connecting to a market has always been arduous for many.  For those who truly feel an online presence is key to growth (that should be all of you), the ability to implement a strategy around feedback loops is critical.  If you are a pure play, this is compulsory.  

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